Collection from branch is not possible due the Covid 19 outbreak

In line with government protocol we have closed all Heat Merchants trade counters to customers effective immediately. Collection from the branch is no longer possible. We will still deliver essential goods to trade customers who need to complete emergency works as necessary.


Order for Free Delivery

Free delivery is available from our branches and our central warehouse for essential goods to trade customers only.

  1. Online - Place your order online. If you do not have an account, register today.

  2. Local Branch - Phone or email your local branch from 8am-2.30pm. Contact details can be found on our Branch Locator.

  3. Customer Services - Contact 090 644 2300 or from 7.30am to 6pm


Standard Collection Policy - Not Available at Present

You can collect your order from any one of our many local branches.

First select the branch where you would like to collect your order on the product listing or product details page. If you would like to collect your order regularly from this branch, you can save the selected branch as your ‘default’ branch for future orders.

Next click on ‘Collection’ and your product will be added to the cart with the shipping method already selected.

If you decide you would rather have your order shipped directly to you, you can change your shipping method to ‘Delivery’ from the cart. Find out more about our Delivery service here.