Parts Arena

The industry leading parts identification system, Parts Arena, is available for customer use, both in branches and online via our Customer Self Service portal, enabling them to view exploded parts diagrams for a comprehensive range of commercial and domestic gas and oil appliances. This will make it easier for installers to identify and order the right part so they can fix appliances
first time, saving them time and money.

Exploded Parts Diagrams, Manufacturers’ Part Numbers and Service Numbers for over 10,000 appliances & 238 manufacturers are available online so you can find the right part and fix it right first time- every time!

Spare parts are held in stock for all leading manufacturers of boilers including Baxi, Vaillant, Firebird, Grant, Potterton, Ideal, Glowworm, Worchester Bosch, Ferroli, Halstead, Heatline, Riello and Bentone.

Contact your local branch or our customer support Centre for more information 090 6442300 on:

  • Gas Boilers
  • Oil Burners
  • Burners
  • Heat Pumps
  • Fires & Stoves
  • Water Heaters / Chillers
  • Kitchen Appliances and many more
  • User Instructions
  • Technical Data
  • Exploded Parts Diagram
  • Fault Finding Diagrams
  • Full Screen Diagrams
  • Parts Numbers & GC Diagrams
  • Installation